Privacy Policy

Last Updated: July 8, 2025

WPRO Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at wproservices.wingswin.live or contact us through any channel including WhatsApp, email, or our contact form.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and WhatsApp number when you fill out our contact form or reach out to us.
• Project Information: Details about your project requirements, budget, and timeline that you voluntarily provide.
• Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically via standard web analytics).
• Communication Records: Records of messages exchanged via email, WhatsApp, or other communication channels.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project quotes
• Communicate about ongoing projects and deliverables
• Send updates about our services (only with your consent)
• Improve our website and service offerings
• Comply with legal obligations
• Send invoices and payment-related communications

3. WhatsApp Communications

If you contact us or consent to be contacted via WhatsApp, you agree to receive messages from WPRO Services related to your project inquiry, quotes, updates, and support. We will not send unsolicited marketing messages.

To opt out of WhatsApp communications at any time, reply STOP to any message or contact us at hello@crictech.dev.

Message frequency varies based on your project activity. Standard message and data rates from your carrier may apply.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party tools we use to operate our business (e.g., email providers, project management tools), who are bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets (you will be notified in advance).

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Project-related data may be retained for up to 5 years for contractual and legal purposes. You may request deletion of your data at any time (subject to legal obligations).

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your personal data
• Right to withdraw consent for marketing communications
• Right to data portability

To exercise any of these rights, contact us at hello@crictech.dev.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

WPRO Services
123 Tech Avenue, Suite 200
San Jose, CA 95112
Phone: +1 (510) 313-1320
Email: hello@crictech.dev
Website: wproservices.wingswin.live