Terms of Service

Last Updated: July 8, 2025

Please read these Terms of Service ("Terms") carefully before using the website located at wproservices.wingswin.live or engaging WPRO Services for any development services.

By accessing our website, submitting an inquiry, or entering into a service agreement with WPRO Services ("Company," "we," "us," or "our"), you agree to be bound by these Terms.

1. Services

WPRO Services provides custom software development services including, but not limited to, website development, mobile application development, UI/UX design, e-commerce solutions, backend/API development, cloud services, and ongoing maintenance and support.

Specific services, deliverables, timelines, and pricing are defined in individual project proposals or statements of work agreed upon between both parties.

2. Inquiries & Quotes

Submitting an inquiry or contact form on our website does not constitute a binding service agreement. A formal project agreement is only established when both parties have reviewed and accepted a written proposal or contract.

All quotes provided are estimates based on the information provided at the time of inquiry. Final pricing may vary based on actual project scope.

3. Client Responsibilities

You agree to:

• Provide accurate, complete, and timely information required to complete the project
• Review and provide feedback on deliverables within agreed timelines
• Ensure all content, images, logos, and materials you provide are owned by you or properly licensed
• Make payments according to the agreed payment schedule
• Designate a primary contact person for project communication

4. Payment Terms

Payment terms are defined in individual project agreements. Typically:

• A deposit (typically 30–50%) is required before project commencement
• Milestone payments may be required for larger projects
• Final payment is due upon project completion and before final file delivery
• Overdue invoices may incur a late fee of 1.5% per month

All prices are in USD unless otherwise stated.

5. Intellectual Property

Upon receipt of full payment, the client receives ownership of the custom code and designs developed specifically for their project. We retain the right to:

• Display the completed work in our portfolio
• Use the project as a case study for marketing purposes (unless confidentiality is requested)
• Retain and reuse generic code components, libraries, and frameworks used in the project

Third-party libraries, plugins, and tools remain subject to their respective licenses.

6. Confidentiality

We treat all project information as confidential. We will not disclose your project details, business processes, or proprietary information to third parties without your consent. NDAs can be executed upon request.

7. Revisions & Change Requests

Each project includes a defined number of revision rounds as specified in the project agreement. Additional revisions or scope changes beyond the agreed scope will be quoted separately and require written approval before work begins.

8. Timeline & Delays

We will make every effort to deliver projects within the agreed timeline. However, timelines may be affected by delays in receiving client-provided materials, feedback, or approvals. We are not liable for project delays caused by client-side delays.

9. Warranties & Support

We provide a bug-fix warranty period of 30 days after project delivery for issues directly caused by our code. This warranty does not cover:

• Issues caused by client modifications
• Third-party platform or service changes
• New feature requests
• Hosting, domain, or infrastructure issues

10. Limitation of Liability

To the fullest extent permitted by law, WPRO Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or any project deliverables, including but not limited to loss of profits, data, or business opportunities.

Our total liability shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

11. Termination

Either party may terminate a project agreement with written notice. In the event of termination:

• The client is responsible for payment for all work completed up to the termination date
• Deposits are non-refundable
• Work completed but not yet paid for remains the property of WPRO Services until payment is received

12. WhatsApp & Messaging Communications

By contacting us or consenting to WhatsApp communication, you agree to receive project-related messages from WPRO Services. You may opt out at any time by replying STOP or emailing hello@crictech.dev.

13. Governing Law

These Terms shall be governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts of Santa Clara County, California.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our website or services after any changes constitutes acceptance of the revised Terms.

15. Contact Us

For any questions about these Terms, please contact us:

WPRO Services
123 Tech Avenue, Suite 200
San Jose, CA 95112
Phone: +1 (510) 313-1320
Email: hello@crictech.dev
Website: wproservices.wingswin.live